Privacy

Privacy policy

Last updated: Dec 24, 2025

Storied (“we”, “our”, “us”) respects your privacy and is committed to protecting personal information shared with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Billing and payment details (processed by third-party providers)

  • Shipping address (if physical delivery is required)

b) Story & Content Information

  • Audio recordings of conversations

  • Written notes, transcripts, or documents you choose to share

  • Photos or materials provided for inclusion in the book

This information is shared voluntarily as part of the service.

c) Technical Information

  • IP address

  • Browser type and device information

  • Basic analytics data (via cookies or similar technologies)

2. How We Use Your Information

We use your information solely to:

  • Deliver the Storied service

  • Conduct interviews and prepare written content

  • Design, edit, and produce your personalized book

  • Communicate with you about your order

  • Process payments and deliveries

  • Improve our website and services

We do not sell, rent, or trade personal data.

3. Confidentiality of Personal Stories

Personal stories, conversations, and materials shared with Storied are treated as strictly private.

  • We do not publish, reuse, or share personal content.

  • We do not use stories for marketing or examples without explicit written permission.

  • All materials are used exclusively to create your book.

4. Data Storage & Security

  • Data is stored securely using trusted third-party services.

  • Access to personal data is limited to those directly involved in delivering the service.

  • We take reasonable technical and organizational measures to protect your information.

Despite best efforts, no system can guarantee absolute security.

5. Data Retention

  • Project-related data is retained only as long as necessary to complete the service.

  • Upon request, we can delete recordings, drafts, and materials after project completion.

  • Some data may be retained for legal, accounting, or compliance purposes.

6. Third-Party Services

We use trusted third-party providers for:

  • Payment processing

  • Scheduling calls

  • Printing and shipping

  • Website analytics

These providers process data according to their own privacy policies.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Request a copy of your data

Requests can be made by contacting us directly.

8. Cookies

We may use cookies or similar technologies to:

  • Improve website functionality

  • Understand usage patterns

You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Phone Number: +380933289222